Warranty & Returns

Warranty

  • All 3D printed products come with a lifetime warranty and damage protection. That means if something breaks at any time, for any reason, it will be replaced.

  • ItElite antennas come with a five year manufacturers warranty.

  • Titan Drones products come with a one year manufacturers warranty from the date of delivery

  • Sunhan amplifiers come with a one year manufacturers warranty.

  • All batteries come with a one year manufacturers warranty.

 

 

Returns

  • We offer a 14-day return policy on all items. That starts from the date of delivery. For international customers it is 21 days from the date of shipment. 

  • Return shipment must be post marked no later than 3 days after the return request. If it is after 3 days, a) the shipment will be refused and returned to sender b) a 30% restocking fee will apply
  • Shipping fees are not refunded unless the item is defective. Items will be inspected upon arrival.
  • Items must not be altered in any way in order to be accepted or exchanged. If any damage has occurred, it will be assessed and refunds will be adjusted accordingly
  • Once the item has been received, a refund will be issued within 5 business day
  • Please submit return request through our Contact Us link. A return form will then be provided.